Privacy Policy

Information We Collect

To provide you with a seamless payment experience, we may collect the following information:

• Personal Details: Your name, email address, and phone number.
• Payment Information: Credit card details and bank account information for the recipient of your payment.
• Usage Information: Data about your interactions with the VyaPay platform, including transaction details and customer service communication.

When We Collect Information

We collect personal information when:

• You create an account on VyaPay.
• You initiate a payment transaction through the platform.
• You engage with our customer service or provide feedback.

How We Use Your Information

We use the information we collect for the following purposes:

• To process payments: To facilitate secure payment transactions and ensure that your payment reaches the intended recipient.
• To improve user experience: We personalize content and payment options to cater to your preferences.
• To communicate with you: To provide important updates about your payments, account, or any issues related to the service.
• To conduct surveys or promotions: Occasionally, we may ask for your participation in surveys or contests to enhance our services.

How We Protect Your Information

Protecting your personal data is a top priority. Here’s how we ensure its security:

• Data Encryption: We use secure, encrypted connections (SSL) to protect your sensitive payment information during transactions.
• Access Control: Your data is accessible only by authorized personnel, and we implement strict security measures to protect against unauthorized access.
• Secure Processing: All payments are processed through trusted third-party payment gateways, and no payment details are stored on our servers.

Use of Cookies

VyaPay uses cookies to enhance your experience on the platform. Cookies help us:

• Remember your preferences for future visits.
• Process transactions securely.
• Analyze website usage and performance to improve our service.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features.

Sharing Your Information with Third Parties

We do not sell or share your personal information with third parties, except for the following purposes:

• Payment Processing: We work with trusted payment gateways to process transactions securely.
• Service Improvement: We may share aggregated, non-personally identifiable data with third-party analytics providers to improve the VyaPay service.

Your Rights and Opting Out

You have the right to:

• Access and update your personal information.
• Opt-out of marketing communications by following the unsubscribe instructions in any email we send.

To opt-out of cookies or data collection, you can adjust your browser settings. Please note that disabling certain cookies may affect the functionality of our service, but it will not prevent you from completing transactions.

Data Breach Notification

In the unlikely event of a data breach, we will inform you within 7 business days via email and provide necessary steps for you to take to protect your information.